Yesterday, Newcastle’s owners came under fire after announcing a new ballot system that didn’t go down well with Toon fans.
Those who’d paid £37 to become a member were given the opportunity to enter a ballot for next Saturday’s Premier League opener against Aston Villa. However, the lucky winners would be given a ticket anywhere between £44-£74 and allocated a random seat in St James’ Park, meaning they may be asked to pay big bucks to sit somewhere that may not suit.
Following widespread criticism and fan feedback via the NUST, Toon chiefs have U-turned on their initial system and announced the following changes. Here’s a snippet from the club statement on NUFC.co.uk, followed by what CEO Darren Eales has had to say in response:
‘After reviewing feedback from fans and supporter groups, members will now be able to select a specific ticket price category that best suits their needs, and payment will only be taken automatically if they are successful in the ballot for their chosen category.
This functionality will be operational when ballot registration opens from 10am. Please note that supporters are unable to select multiple price categories at this time.
Newcastle United CEO Darren Eales said: “We are committed to ensuring match tickets are made available fairly so that fans can continue to support the team so magnificently home and away.
“While we have made positive changes in that regard following ticketing workshops with fans, we also appreciated the feedback we specifically received in response to our proposed home ticket ballot process for members.
“After reviewing that feedback, we have made an adjustment and members will be able to select the specific price point that best suits them when entering the ballot.
“Supporter engagement is hugely important to us and we will continue to seek fans’ views as we build towards sustainable success together.”
Good to see the club listening to supporters and acting swiftly to revise what seemed like a hugely flawed and unpopular plan.
